Legal

Privacy policy

Last updated November 9, 2026

PingX is made by PingX LLC ("we", "us"). This policy explains what the PingX app and this website collect, why, who helps us run them, and the choices you have. We wrote it in plain words. If anything is unclear, email info@pingxapp.com.

1. What we collect

You can browse pings and the market without an account. When you sign in or use account features, we collect:

Sign-in details. If you sign in with Discord, Discord shares your username, profile picture and email address with us. If you sign in with email, we get your email address.
Profile details you add. Display name, profile picture, banner, bio, and your X and Instagram usernames. All of these are optional.
Your linked wallet address. If you link a Solana wallet, we store its public address. PingX never asks for your private key or recovery phrase, and you should never give them to anyone.
Trading activity from the blockchain. When you link a wallet, we read that wallet's public Solana transactions (the last 30 days at first, then new ones as they happen). From those we work out your buys and sells, holdings, balance and profit and loss, and store the results so the app can show them.
Your settings. Whether your profile is public, and whether you want offer emails.
Basic technical information. Like any internet service, the services the app connects to receive your IP address and basic details about the request, such as the time and the app's version.

We don't use advertising trackers or analytics tools, and we don't track you across other companies' apps or websites.

2. How we use it

To sign you in and run your account.
To show your profile, holdings, PnL, Progress calendar and leaderboard spot.
To show your public profile and leaderboard rank to other PingX users, if you leave that switched on (see section 3).
To send you offers by email, only if you switch on "Email me offers". It's off unless you turn it on.
To keep PingX secure, stop abuse and fix problems.
To follow the law and respond to valid legal requests.

We don't sell your personal information, and we don't share it for advertising.

3. What other people can see

Profiles are public by default. While "Public profile and leaderboard" is switched on in your Profile tab, anyone using PingX can see your:

display name, profile picture, banner, bio, and X and Instagram usernames;
balance, the coins you hold, and your PnL for the last 24 hours, 7 days and 30 days;
place and numbers on the leaderboard.

Your wallet address and email address are never shown to other people. Turn the switch off to hide your profile and leave the leaderboard.

Profile pictures and banners are stored as public image files, so anyone with the link can open them. Also keep in mind that blockchains are public: anyone who knows your wallet address can see its activity on sites like Solscan, whether or not you use PingX.

These companies handle data for us so the app works. They only get what they need for their part.

SupabaseHosts our database, sign-in, file storage and server code. Your account, profile, linked wallet and trade history are stored there, in the United States.

DiscordOnly if you sign in with Discord: confirms who you are and shares your username, picture and email with us.

Helius and Solana's public networkBlockchain data services. They receive your wallet address so we can read its balances and transactions.

DexScreener and GeckoTerminalCoin prices, charts, trending coins and search. The app asks them directly from your phone, so they see your IP address and which coins you look up. They also get coin addresses (not your identity) from our servers to price holdings.

CoinbaseThe price of SOL over time, used to work out profit in dollars. No personal information is sent.

Opening a link in the app (for example to X, Instagram, Discord, Solscan, pump.fun or a trading site) takes you to that service, and its own privacy policy applies there.

We may also share information if the law requires it, to protect people's safety or our rights, or as part of a merger or sale of the business, in which case this policy keeps applying to your information.

5. What stays on your phone

Your starred coins and alert settings are saved only on your phone, along with a copy of your linked wallet address. We don't receive them. Deleting the app removes them.

6. How long we keep it

We keep your account information while your account exists. When you delete your account in the app (Profile tab → Delete account), we immediately delete your profile, profile picture and banner, linked wallet, the trade history we stored for that wallet, and your sign-in. If you email us instead, we do the same within 30 days. Copies in backups can take a little longer to disappear. We may keep a small amount of information where the law requires it.

7. Your choices and rights

Change your profile: Profile tab → Edit profile.
Hide your profile: switch off "Public profile and leaderboard" in the Profile tab.
Stop offer emails: switch off "Email me offers" in the Profile tab.
Unlink your wallet: Profile tab → Unlink. That stops new syncing. To have the trade history we already stored removed, email us.
Delete your account: Profile tab → Delete account (at the bottom) → Delete forever. Can't sign in? Email info@pingxapp.com from the email address on your account, or tell us your Discord username if you signed in with Discord.

Depending on where you live (for example California, the European Union or the United Kingdom), you may have the right to see the personal information we hold about you, correct it, delete it, get a copy of it, or object to how we use it. Email us to use any of these rights. We'll answer within 30 days and won't treat you differently for asking. If you're in the EU or UK, you can also complain to your local data protection authority.

8. Security

Everything travels over encrypted connections. Our database only lets each person read their own private information, and the app never handles your wallet's private keys. No system is perfectly secure, but we work to protect your information and will tell you if a breach affects you, as the law requires.

9. Age limit

PingX is for people 18 and older. We don't knowingly collect information from anyone younger. If you think a minor has signed up, email us and we'll delete the account.

10. This website

This website doesn't use cookies, analytics or ads. Our hosting company, Cloudflare, keeps standard server logs (such as IP addresses and the pages requested) to deliver the site and protect it from attacks.

11. Changes and contact

When we add new features, such as in-app trading or lock-screen notifications, or change how we handle information, we'll update this policy before the change takes effect and change the date at the top. If a change is important, we'll also tell you in the app.

Questions or requests: info@pingxapp.com. PingX LLC.